Does Spectrum Internet Have Good Customer Service?

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The internet has become a crucial part of everything from business to entertainment, and few things are as disruptive as a problem with your internet connection. It can keep you from being productive at work, interfere with communicating with friends and family and get in the way of some of the most enjoyable ways to relax once the day is done. Because of that, it’s important to choose an internet service provider (ISP) that can solve problems quickly and efficiently, but the industry isn’t exactly known for great tech support.

Spectrum (also known as Charter Spectrum) is one of the biggest ISPs in the country, with millions of Americans relying on it across the country. However, just because Spectrum is a large company doesn’t mean that it’s guaranteed to provide good customer service. If you’re considering using Spectrum Internet but are concerned about their customer service reputation, there are a few things you should know — including the good, the bad and everything in between.